FAQ

Yes, we can handle it.

Even vehicles that won’t start or heavy equipment left unused for a long time still have demand through our overseas sales channels. Please feel free to consult with us.

Please send us overall photos of the vehicle along with the front side of the vehicle inspection certificate.

For a smoother process, it helps if you can also provide exterior photos (front, side, and rear) and a photo of the odometer.

For cars, sending a photo of the inspection certificate allows us to provide a more accurate appraisal.

If you’re unsure, don’t worry—we’ll guide you step by step through LINE or other chat App.

Everything is free.

There are no fees for appraisal, on-site visits, or vehicle collection. Of course, you can request an appraisal only with no obligation—please feel free to try us.

Yes, everything can be completed on LINE.

No need for troublesome phone calls. Simply send us photos of your vehicles and inspection certificate to our LINE or Chat App, and we’ll handle everything from appraisal, scheduling, and up to payment and pickup.

This service is especially popular with busy customers and those who prefer to avoid sales calls.

Of course! We welcome it with confidence.

Because APASON has its own overseas sales channels, we are often able to offer higher prices than domestic dealers.

You are free to compare multiple quotes and make your final decision afterwards.

Please feel free to consult with us regardless of the condition.

Even with rust or mechanical issues, there is demand overseas for parts or for vehicles to be repaired locally.

Cars that may be declined in Japan could still have value in overseas markets!

Yes, we have extensive experience with heavy equipment, trucks, forklifts, and more.

We handle a wide range of machinery including construction equipment (such as site generators), agricultural machinery, and special vehicles. Even if the vehicle has no valid inspection or license plate, you can still consult with us.

It may be possible depending on the conditions.

Procedures with the owner or the financing company may be required, but in many cases it can be arranged.

If your vehicle is still under loan, please contact us via LINE first. Our experienced staff will guide you through the process.

No problem. We will support you with all the required documents.

Even if you are unsure about documents such as the Seal Registration Certificate or Power of Attorney, we provide full support including templates and mailing assistance. Please consult with us before giving up due to paperwork concerns.

Yes, after the on-site inspection we provide immediate payment—either cash on the spot or same-day bank transfer.

Fast payment is one of our strengths. You can choose between receiving cash directly or a same-day bank transfer according to your preference.